REFUNDS

Refunds on tickets, options or other services... Here's everything you need to know about requesting a refund!
An amount of 25 CHF will be taken for every refund.
Please complete the refund claim form below.
Please note: If your booking file contains more than 1 person, the refund request will apply to all the tickets.
The refund amount is calculated according to the ticket fare conditions (excluding service fees which are non-refundable).
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Please cancel your check-in online before requesting your refund.
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If at the moment of buying your ticket, you also took out insurance with Mondial Assistance, please cancel your booking with Air France and make your claim with Mondial Assistance.
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Did you also book a hotel, car or activity? We recommend you to contact the service provider before submitting your refund request online. You can find their contact details in your booking confirmation e-mail.
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