Book a flight

Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Booking fees vary depending on:
    - point of sale (online, Air France ticket office, etc.),
    - place of issuance (online or by phone, etc.).

Ticket changes

Change made on airfrance.ch or at a Self Service Kiosk
Change made at an Air France airport counter

Ticket purchased on airfrance.ch or at an Air France ticket office

No booking fees

18 CHF

Ticket purchased on a third party site or travel agency

No booking fees

36 CHF

Refunds

Refund requested on airfrance.ch
Refund requested at an Air France airport counter or via phone

Ticket purchased on airfrance.ch or at an Air France ticket office

No booking fees *

20 CHF

Ticket purchased on a third party site or travel agency

No booking fees *

43 CHF

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

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